360t expands customer support
December 19, 2013
Frankfurt am Main – 360T Group, the leading independent global provider of a multi-bank, multi-asset trading platform has appointed Marijke van Oene as Head of Business Support and Grantley Lynch as Head of Technical Support. Both report to Tobias Christ who heads Client Services at 360T Group.
Marijke van Oene joins 360T from Thomson Reuters in Frankfurt, where she managed a team of Clients Specialists in EMEA East, Netherlands and ad-interim France. She was accountable for maintaining the installed customer base and to drive revenue growth.
In her role at 360T Marijke will be responsible for leading the Business Support Team and for ensuring a client-oriented solution service which guarantees customer satisfaction.
Grantley Lynch joins 360T from Bank of America Merrill Lynch (BAML), where he was a Technology Manager. There Grantley managed four teams between the UK and India responsible for all European mid-range payment systems including an in-house Java-based liquidity system and an FX settlement system (CLS PAYplus). In addition to Grantley’s operational leadership, he also restructured the group and implemented a new strategic program of work to amalgamate the European and Indian teams.
In his new role, Grantley will be responsible for leading and standardizing the global support group between Frankfurt, New York and Singapore. He will also position the group to support the company’s current and future growth to ensure excellent service to its clients.
Carlo Koelzer, CEO and founder of 360T Group, said: “360T is a service provider in the financial industry. As this industry is dynamically evolving and as the service to our customer is becoming more important every day, we are taking additional steps to further enhance our service level in order to provide AAA service level to our customer with respect to availability, quality, flexibility and understanding. We are therefore pleased to welcome Marijke and Grantley, who both bring to 360T many years of experience in customer care across the financial services.”
About 360T Group
360T is an independent and globally-established trading venue. Its fast growth confirms the company’s status as a provider of web-based trading technology for over-the-counter (OTC) instruments, integration solutions and related services. Since its inception in 2000, the company has developed and maintained a state-of-the-art multi-bank portal for foreign exchange, cash and money market products and FX/interest rate derivatives.
360T’s secure global transaction network enables clients to trade with greater transparency and enhanced control at every stage of the trading lifecycle. The company also offers licensing of a hosted white labelled trading technology between a scalable group of price-takers and either proprietary price providers or a rich choice of back-to-back liquidity sources. 360T’s buy-side clients are national and multinational corporate treasuries, institutional clients (asset managers, hedge funds, commodity trading advisors), broker/dealers and banks. The company is authorised under German law and regulated by the German Federal Financial Supervisory Authority (BaFin).
Headquartered in Frankfurt am Main, Germany, 360T maintains subsidiaries in New York (360 Trading Networks Inc), Singapore (360T Asia Pacific Pte. Ltd.), India (ThreeSixty Trading Networks (India) Pvt Ltd) and Dubai (360 Trading Networks LLC).
Further information: www.360t.com
Tel: +49 69 900 289 112