360 Treasury Systems AG (360T), based in Frankfurt/Germany, is one of the leading global providers of web-based trading technology for OTC financial instruments, particularly currency exchange, short term money market loan/deposit and interest rate derivatives. Based on its proprietary core technology, 360T’s platform is offering a deep liquidity of more than 70 global market makers and over 400 clients worldwide. Furthermore the company offers a professional white label trading technology for internal electronic trading services on a proprietary branded platform. 360T has consolidated its market position in Europe and is now seeking to increase its global presence in sales and customer support in America and Asia-Pacific with subsidiaries in New York and Singapore. We are currently going through a very healthy growth period and expanding our support team to provide global coverage meet our goal of providing a 24×5 service level for our customers. We are looking for a
	Help Desk Analyst (m/f)
	to provide 1st and 2nd level technical support for both our java-based trading platform and internal IT infrastructure. You will be part of a young and energetic support team with an inherent enthusiasm for supporting our valuable business solutions and will directly report to the Head of Operations and Technical-Support
	Being the primary point of contact for external customers requiring support for our   java-based client software and for internal customers requiring IT support Resolving incidents primarily during the initial telephone call Managing customer relationship and escalation process for any incidents that cannot   be resolved immediately Routine internal IT administration and maintenance Be able to work rotating shifts if necessary       Excellent interpersonal communication skills Proven ability to think and solve problems systematically Work independently with little supervision and under pressure in our production   environment Good knowledge of Linux and Windows servers and knowledge of at least one of the   following would be advantage: Microsoft Exchange Server, Blackberry Enterprise   Server or Samba Good knowledge of networking and network devices Good knowledge of pc and server hardware Good communication skills in English       We offer an outstanding opportunity for a highly motivated individual to participate in the growth of a successful technology company in the financial sector. The position is based in Frankfurt/Main and is vacant immediately. If your background and qualifications meet these specifications, please forward your application including your salary expectation, earliest starting date via eMail to:   Careers@360T.com We are looking forward to hear from you!
	Contact     360 Treasury Systems AG - Human Resources - Ms. Eva Rahn Grüneburgweg 16-18 / Westend Carrée D-60322 Frankfurt am Main           Phone: +49 69 900 289 20 Fax: +49 69 900 289 29 Web: www.360T.com